Aircraft noise management is important to us
Rockhampton Airport works with Airservices to minimise the impacts of aircraft noise, Airservice's roles involve:
- ensuring that flight departures and arrivals are designed to minimise noise impacts
- providing information about aircraft noise
- monitoring aircraft noise around major airports
- providing a national Noise Complaints and Information Service.
Airservices seeks opportunities to minimise aircraft noise, for example by trialling new procedures. Often these trials are undertaken as a result of issues raised by communities. Airservices publishes reports on these trials and reviews, which are available on airport information pages. Airservices also undertakes periodic reviews of existing noise abatement procedures at airports. Airservices commitment to Aircraft Noise Management(PDF, 518KB) informs the community on our commitment to minimising and, where possible, reducing the impact of aircraft noise with a view to achieving world’s best practice in aircraft noise management. Airservices and Australian Airports Association have developed a website with more information on aircraft noise.
Airservices Australia has produced a series of Factsheets that explain key issues related to aircraft noise.
Making a complaint
Airservices is responsible for managing complaints and enquiries about aircraft noise and operations through our Noise Complaints and Information Service (NCIS). This service is the Australian aviation industry’s main interface on aircraft noise and related issues for the community.
Complaints and enquiries help identify issues of concern and possible opportunities for improvements.
If you have a complaint that does not relate to aircraft noise, visit the Australian Government’s Aviation Complaints information resource website to find the right place to raise your query.